State Farm® Insurance Agent Libby Hagins

"My car was pretty damaged from road debris due to Hurricane Helene. I opened a claim via the app and attempted to speak with State Farm’s claim department to have an assignment sent to the repair shop. After being on hold with State Farm for over 2 hours, I reached out to Libby in desperation. Y’all, she took care of everything in 15 minutes or less. You won’t regret going with her!!! 10/10, I highly recommend! Thank you again, Libby!"

"Best insurance agent I have ever dealt with. Mr Jeffrey Smith was the agent that helped me and he is phenomenal. Answered all my questions quickly and professionally. I send anyone and everyone I know to Mr. Smith because of how personal and knowledgeable he is!"

"Great people"

"Not only am I a customer but I am also an agent with Libby Hagins State Farm. She and the team strives to deliver the best possible customer experience, focusing on delivering the most protection possible for your assets and family. I have my policies with this office and I wouldn't have it any other way."

"Libby is helpful and friendly!"

"Update as of 3/24/23: Turns out, I was totally wrong and had been mislead. A couple of rogue employees from the roofing company tried to finesse me for a full roof replacement by lying about the details of their call with my claims adjuster. I reached out to my State Farm adjuster and got the full story. After that I directed my frustrations at the correct parties. My roof has been repaired as of this morning for an excellent price. I'm leaving my previous review below as an example of why you shouldn't trust what people say without fact checking. Full transparency, State farm has been excellent and gracious during this unnecessarily long claims process. I also learned that roofing companies can be a bit shady. Posted on 3/22/23: They're dragging out the claims process for me getting my roof repaired. My roof was damaged on 12/29/2022 and still has not been fixed. They sent me less than $200 for my claim and said "make it enough". I suspect racial discrimination, but am reserving final judgement depending on whether they make things right this week. I don't have much faith in them and I'm currently searching for a new policy and have contacted 2 different lawyers."

"Libby and her team were able to provide us with great rates and quick response time! She is so personable and easy to work with. The best experience we have had with an insurance company."

"I've been with Libby Hagins for years now and they are always answer the phone during business hours. They have been really helpful and make things easy like changing payment options, plans, or payment dates..like I said I've been with them for years! I would recommend them to anyone who needs insurance and likes to have people they can talk to instead of a bot."

"It’s fantastic to have someone who truly cares about my family and our insurance needs. No matter what the issue, Libby is ready to see your claim through and assist with all of your questions and needs!"

"Always great service. Courteous and helpful."

"The absolute best customer service!"

"Highly professional team. Very well informed and courteous."

"Libby and her team are helpful and assisted me in finding the perfect plan for me!! Thank you for all of your hard work! I highly recommend working with Libby and her incredible team."

"So helpful and knowledgeable"

"Libby and her team are so friendly and helpful! Highly recommend!"

"Libby and her staff work hard to keep my personal stuff safe. They are always quick in responding to questions."

"Libby Hagins and her staff are some of the sweetest people I have conducted business with..Very professional, prompt with information needed. Atmosphere is inviting..Place of business very clean and nice..If u need an insurance company go see Libby Hagins!!!! LIBBY YOU ROCK!!!!"

"THE BEST PEOPLE ON CAR INSURANCE"

"Love her"

"Great customer service."

"Libby is top notch. Very knowledgeable and helpful."

"Great service and assistance with home snd auto. Very personal care from Libby and other agents."